WE ARE
UNITY COMMUNITY SPECIALISTS
A home is more than an address — it’s belonging.
Our Journey
Unity Community Specialists is a Utah-based HOA management company founded by Faith Joy Solum — a leader who believes that when neighbors connect, communities flourish.
Unity Community Services was born from lived experience and a deep commitment to serving communities better.
After purchasing her home within an HOA, Faith Joy Solum gained firsthand insight into how thoughtful, proactive management can make a meaningful difference for homeowners and the overall health of a community. The experience highlighted opportunities to strengthen communication, transparency, and long-term planning—reinforcing her belief that communities thrive when residents are supported with care and intention.
At the same time, Faith Joy brought more than five years of hands-on experience managing residential rental properties ranging from single-family homes to apartment complexes. Through that work, she developed strong expertise in operations, financial oversight, vendor coordination, and resident communication—skills that translated directly into effective community management.
Seeing the disconnect between what communities needed and what they were receiving, Faith Joy recognized an opportunity to build an HOA management company grounded in empathy, transparency, and intentional leadership. Unity Community Services was created to provide homeowners and boards with thoughtful, professional support—helping communities run smoothly while fostering connection, trust, and unity right where people live.
Our Mission, Vision & Values
Recognition
Our Mission
Our mission is to provide transparent, best-of-class homeowner association management while fostering connected, welcoming communities. We exist to support HOA boards, serve residents with care, and help neighborhoods function smoothly so people can truly feel at home.
Our Vision
We envision neighborhoods where people know one another, feel safe and supported, and take pride in where they live. Through thoughtful management and intentional community engagement, we aim to help transform HOAs into places where unity replaces isolation and communities don’t just operate—they thrive.
Our Values
Unity
We believe strong communities are built on connection, collaboration, and shared responsibility. Everything we do is grounded in bringing people together.
Transparency
Trust matters. We are committed to clear communication, honest pricing, and open access to information so boards and residents always know where they stand.
Service
We lead with care and responsiveness, supporting HOA boards and residents with professionalism, respect, and integrity.
Stewardship
We take responsibility seriously—managing finances, assets, and relationships thoughtfully to protect the long-term health of every community we serve.
Respect & Inclusion
Every resident matters. We work to create environments that are welcoming, safe, and respectful for all.
What Sets Us Apart?
Rooted in Connection
Born from their own neighborhood’s need for change, Faith Joy and Matt saw a chance to make management more human — turning policies into people-focused practices.
Built for Belonging
We manage communities with empathy, transparency, and intention, fostering environments that are safe, welcoming, and thoughtfully cared for—so residents feel a genuine sense of belonging.
Backed By Leadership & Psychology
Grounded in principles of human, organizational, and leadership psychology, applying evidence-based insights to support the emotional and social health of the communities we serve.
Frequently Asked Questions
Unity Community Specialists is a community association management company dedicated to supporting homeowner associations through local teams backed by strong operational resources. We provide responsive service, practical board support, and the systems needed to help communities run smoothly and stay connected.
At Unity Community Specialists, we combine personal, local service with the strength of a broader network. We empower our teams to build meaningful, one-on-one relationships with the communities they serve while providing access to industry best practices, modern tools, and expanded resources beyond the local level. Our network blends proven management expertise with deep knowledge of your state, city, and community—ensuring your association receives thoughtful, responsive support tailored to its unique needs.
This is who we are and how we serve. We are committed to continuous learning and professional growth, actively pursuing education and industry designations through CAI, our industry’s governing body. This ongoing investment equips us to understand and navigate the unique needs and challenges of every community we manage.
We are both practitioners and educators—industry professionals who have built a trusted library of proven resources to support our clients. We value innovation and thoughtfully evolving best practices, ensuring our approach reflects the real, lived experiences of homeowners, board members, and professional partners alike.
The quality of HOA management plays a significant role in protecting and enhancing property values. When boards lack the time, experience, or resources needed to manage an association effectively, communities can be impacted. Unity Community Specialists partners with boards to provide local teams and services tailored to each community’s needs—supported by board education, extended customer service, and ongoing professional development opportunities.
We place a strong emphasis on clear, consistent communication, recognizing that informed and engaged homeowners are essential to a healthy community. Our local teams are supported by extended customer service through phone, text, email, and online chat—ensuring homeowners have multiple ways to connect when they need support.
Our owner portal adds another layer of accessibility, giving homeowners secure access to important documents, real-time account information, and convenient electronic request forms. We also offer educational resources and training opportunities for homeowners who want to better understand their HOA and how their community operates.
Our mission to "provide transparent, reliable homeowner association management while fostering connected, welcoming communities" guides everything we do—including how we adopt and use technology. We continually evaluate new tools that can better serve our clients, investing time and care into research before implementation. We also actively participate in user groups to share feedback and help shape improvements that benefit the communities we serve.
One example of this commitment is our use of an easy-to-use owner portal, which enhances transparency, communication, and ease of access for homeowners and boards alike.
Our owner portals provide full transparency, giving boards real-time access to financial reporting while allowing individual homeowners to view their accounts and set up convenient auto-pay options.
At Unity Community Specialists, we believe learning and connection go hand in hand. We actively participate in industry conferences and professional events to learn from fellow management experts and stay current on evolving best practices. We then share that knowledge through free monthly webinars designed to educate our clients and anyone interested in strengthening their community.
We invest in our own education so we can better serve others—honoring proven traditions while thoughtfully evolving industry standards to reflect what’s best for the people and communities we support.
Our management teams are well trained in interpreting governing documents and providing informed guidance to HOA boards. We stay current on relevant state and federal legislation and, while we are not attorneys, we work closely with legal professionals when needed and can recommend trusted legal partners.